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Questions about a property, help planning your stay, or just fancy a chat about the best beach for a dog walk — we're here.

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FAQ

What time is check-in and check-out?

Check-in is from 4pm, check-out by 10am, unless otherwise stated on your property's page.

Are your cottages dog-friendly?

Many are — look for the dog-friendly badge on each property listing, or filter by "Dog-Friendly Homes" on our Properties page.

Can I book directly without a platform fee?

Yes — every booking made through this website goes straight to us, with no third-party mark-up.

What if something goes wrong during my stay?

Call or message us directly. We're on hand throughout your holiday, not just at check-in.

No question is too small — we'd rather you ask than wonder.